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Legal

Privacy Policy

Last updated: January 2026

Overview

Omotra ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

We collect information you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Company/organisation details
  • Project requirements and related communications
  • Payment information (processed securely via third-party providers)

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide services
  • Send project updates and communications
  • Process payments
  • Improve our website and services
  • Comply with legal obligations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, hosting providers), but only to the extent necessary and under strict confidentiality agreements.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project files and communications are typically retained for 7 years for legal and accounting purposes.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

Cookies

Our website uses minimal, privacy-focused analytics that does not use cookies or collect personal data. We do not use tracking cookies or third-party advertising cookies.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "last updated" date.

Contact

For any privacy-related enquiries or to exercise your rights, please contact us at build@omotra.co.uk.

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